AMBAR STUDIO – TERMS AND CONDITIONS

TERMS AND CONDITIONS

Accessing and using this site implies your acceptance of the terms and conditions below.

By reading these Terms and Conditions you have become aware that you are guaranteed the rights provided by the law, namely the right to information, the right of access to data, the right to intervene, the right to oppose, the right not to be subject to an individual decision, to address the court in case of violation of its rights guaranteed by Law 677/2001 for the protection of individuals with regard to the processing of personal data and the free circulation of such data. 1.

Definitions and terms

 Seller - S.C. SORAL FARM DISTRIBUTION S.R.L. , a Romanian legal person, having its registered office in Romania, Jud. Giurgiu, Giurgiu, Sos. Sloboziei, Km. 4, Corp. C10, having the serial number registered with Giurgiu Trade Register J52 / 682/2013 and the unique registration code (CUI) RO 32573308.

Buyer - Any natural or legal person entering the site, making a personal account and placing an order

User - any natural or legal person who, by creating your personal account, has given its consent to the Site Terms and Conditions.

Account - an online platform from an email address and password that contains the details of the buyer

Site - www.ambar-studio.com domain and all its subdomains

Order - the process by which the buyer delivers to the seller his intention to purchase goods or services on the site

Goods and Services - any product or service available on site that, by placing an order, the seller provides them on the basis of a contract

Contract - is the distance contract concluded between the Seller and the Buyer without their simultaneous presence.

 

  1. Company identification data

SORAL FARM DISTRIBUTION S.R.L.

Headquarters: Sos. Sloboziei, Km. 4, Corp. C10, Jud. Giurgiu, Giurgiu,

Romania Unique Registration Number (CUI): RO 32573308

Registration number: J52 / 682/2013

Postal code: 080334

Phone: +40 246 217 863

Fax: +40 722 402 320

Mobile: +40 720 722 970

Account: RO42BTRLRONCRT0433482201

Bank: Banca Transilvania

 

  1. Seller's rights and obligations

3.1. The seller reserves the right to make changes to the content of the site at any time without notifying its users.

3.2. The seller reserves the right to suspend a user's account if he has violated the site's terms and conditions.

3.3. The seller has the right to make partial deliveries

3.4. The seller has the right to change prices.

3.5. The seller has the right to refuse an order at any time of the ordering procedure if the ordered product is out of stock or an informational product error is identified, including the price or promotional offer

 

  1. Buyer's rights and obligations

4.1. The buyer has the obligation to provide real information about placing an order.

4.2. The buyer has the obligation not to alienate the account of a third party.

4.3. The buyer has the right to make changes or to delete the account.

4.4. The buyer benefits from the rights provided by Law no. 677/2001 on the protection of individuals with regard to the processing of personal data and the free movement of such data.

 

  1. Information about goods and services

5.1. All prices displayed on the site contain VAT according to the Romanian legislation in force

5.2. The goods presented on the site are in digital format of the existing products.

5.3. We have made every effort to display the goods in their original colors, but it is possible, due to different screen settings, to notice slightly different colors from the original. We can not guarantee that what the buyer notices on his screen is the exact color of the good.

5.4. Minor differences of reality photos are not a defect in the goods ordered.

5.5. Not all of the seller's goods are displayed on the site

5.6. Not all items displayed on our site are available in our showroom or other stores.

5.7. The products, designs, colors  and prices of Ambar Studio products shown on this site may be changed without any notice.

 

  1. Payment and billing policy

6.1. All payments and invoices will be made in LEI.

6.2. The buyer can opt for the following forms of payment:

  • Debit or credit card payment

In our checkout – step "payment" – please select "credit card".

We accept the following credit cards:

Please enter your credit card data on our payment site. Ambar-studio.com uses state-of-the-art server security software with SSL encryption which provides the safe and bug-proof transmission of your credit card data.

The order amount will be deposited on your card as a reservation payment until your order has either been sent (then the amount will be booked) or cancelled (then the amount will be released).

Payment by Visa or Mastercard: The system checks, whether the credit card participates in the 3-D security programs.

These are security systems that have been developed for the aforementioned cards to safeguard that the lawful holder of a credit card and the lawful online trader participate in the respective transaction. If a credit card holder has registered to the 3-D-Secure system by using one of the offered registration methods, an additional window will open up after the credit data have been entered. This window is linked with your bank and requires the entry of the SecureCode (a password you selected). Transactions can only be made by entering the correct password.

If your credit card has not been registered for any of these programs, payment will be made without further authentication. For more information about the credit card security systems, please see:

Verified by Visa

or

Mastercard SecureCode

  • Payment by American Express:
 The system checks, whether the shipping address is identical to the address that has been provided to American Express as billing address (Amex address verification system, abbrev. "AVS").
In case the address is not identical, you will be asked in a separate email to provide the different shipping address to American Express. Your shipment will not be delivered until the successful authentication.

Secure online payments are guaranteed by 3DSecure with RomCard.

 

  • Payment by wire transfer

For wire transfers please use the following bank accounts:

Beneficiary name: SC Soral Farm Distribution SRL

Bank: Banca Transilvania

IBAN lei: RO 42 BTRL RONC RT04 3348 2201

  • Cash on delivery (only in Romania)

You  the amount will be carged when the order when the package arrives.

 

6.3. The Buyer agrees to pay the value of our goods in advance of the period of time they are provided

 

  1. Delivery Policy

7.1. The seller undertakes to deliver the goods to the buyer through a courier system.

7.2. The vendor undertakes to transmit the documents accompanying the order

7.3. The seller undertakes to properly package the goods in order to avoid good damage

 

  1. Return policy

8.1. According to GEO no. 34/2014, the buyer can apply for the return procedure within 14 days, without having to justify his decision and without incurring any costs other than those provided under art. 13, par. (3) and Art. 14.

8.2. In order to return a purchased item from the site, it will need to fill out the return form found in the package and send it to creative@ambar-studio.com

8.3 The shipping cost back to our headquarters will be paid by the client.

8.4. Please take into consideration that we can only accept for return / exhange non-faulty items. The products have to be in the same stage as they were shipped:

- with all the tags and accessories on

- to have not been worn, damaged or washed

- the original packaging

- unaltered

- with the documents that came along with them

- not show any signs of use

8.5. After receiving the products, we will inspect them. If our return policy is respected, the buyer will receive his money back with a bank transfer within 15 days of returning the goods.

8.6. If the payment was made at the destination, the buyer must communicate the bank transfer data to the seller.

8.7. Changing the size of a good can only take place after the good has been returned and passed through a quality control.

8.8. If the size of a good is changed, the buyer will only be able to perform this operation once.

 

  1. Litigation

9.1. This contract is subject to Romanian law.

9.2. Disputes can be settled amicably and, if that is not possible, through the courts.

9.3. According to the provisions of the Regulation no. 524/2013, the buyer can address the European Commission through the on-line dispute resolution platform online. (see here)

 

  1. Cookies

10.1. The cookie is a small file of letters and numbers that will be stored on your computer, mobile terminal or other equipment of a user accessing the Internet. The cookie is installed through a web browser request from a browser (eg Internet Explorer, Chrome) and is completely "passive" (does not contain software, viruses or spyware and can not access the information on the user's hard drive) .

10.2. These files make it possible to recognize the user's terminal and present the content in a relevant way, adapted to the user's preferences. Cookies provide users with a pleasant browsing experience and support the seller's efforts to provide user-friendly services. They are also used in the preparation of aggregated anonymous statistics that help us understand how a user benefits from our web page, allowing us to improve their structure and content, excluding the user's personal identification.

10.3. The buyer has the right to refuse cookies.

 

  1. Privacy Policy

11.1. In accordance with the provisions of Law no. 677/2001, we inform you that you have the following rights: • confirming once a year that your data is processed or not • intervention on personal data • to oppose the processing of data for legitimate and legitimate reasons related to the personal data situation included in the application form, ie without any motivation in case of opposition to data processing for direct marketing purposes.

11.2. The vendor undertakes not to transmit the information and personal data of third party users and to use them to establish contacts with its customers and to transmit them on the brand, offers, new collections and products.

11.3. The seller will keep the user's personal data and use them to inform them about their account on the site, about the status and evolution of their orders, and also for evaluating the goods and services they offer.

11.4. The seller can notify users of current offers by sending newsletters, congratulations, gift cards or other special messages.

11.5. Under no circumstances will the seller be liable for any direct or indirect consequential loss and for any damages resulting from the disclosure by users of the data and information provided for the actual purchase of the products.

 

  1. Right to Intellectual Property

12.1. The seller retains all intellectual property rights in the content published on the site (texts, images, video, audio, design, etc.).

12.2. Any use of the site's content without the seller's consent is punishable under the laws in force.

 

  1. Limitation of responsibility

13.1. The seller has no liability for delivery delays due to courier or other reasons.

13.2. The seller does not respond to damages, damages, losses incurred during transport to the recipient, which are the responsibility of the carrier. After the product price has been paid, the risk of losing the good falls to the buyer.

13.3. The seller does not assume responsibility for the incorrect information provided

13.4 The seller does not take responsibility for the possibility of contracting viruses by accessing this site, downloading any content or by receiving informative or promotional emails.